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Support

  • How do I create a new organization under my master login credentials?
  • How do I edit my password used to access the Hydrogen admin portal?
  • How do I edit my email address used to access the Hydrogen admin portal?
  • How do I edit my company's name or mailing address?
  • How do I add operational staff to my Hydrogen admin portal?
  • How do I add accountants or finance staff to my Hydrogen admin portal?
  • How do I add developers to my Hydrogen admin portal?
  • Will a user created in the API or a Hydrogen no-code also have access the Hydrogen admin portal?
  • Does Hydrogen offer technical support for end users of the white labeled apps?
  • Does Hydrogen offer technical support for end users of the embeddable components?
  • Does Hydrogen offer multi-language call center support?
  • Do I need to have a call center to offer a program in Hydrogen Debit or Credit?
  • Does Hydrogen support multiple languages?
  • Does Hydrogen support multiple currencies?
  • Do I get access to an admin dashboard with my account?
  • What type of support is included?
  • How do I request a new product feature?
  • How do I report a bug?
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