We have taken care of the vast majority of compliance requirements on behalf of our customers!
But, you aren't totally off the hook. Remember, when you offer Hydrogen Cards, you are now a producer of your own financial products. There are some common sense rules to offering financial products that you must follow:
1. If you think it's illegal or non-compliant...it probably is! Please ask us if you are unsure. We are here as your partner to help.
2. To comply with the U.S. Patriot Act, we will do Know Your Customer (KYC) checks on all users. This means you are still responsible for any suspicious signups. Make sure you are marketing your product to high quality users, and/or speak with all users before allowing them to signup.
3. Fraud and money laundering are on the rise in the United States. Hydrogen has extensive anti-fraud and AML procedures, but you are still responsible for common sense measures. If you suspect a user has committed identity theft, wire or check fraud, or other suspicious activity, please report it to us.
On the Hydrogen admin dashboard, you will be provided with a Compliance and Marketing Guide for any debit card product that you offer. Please make sure you read this guide and follow it. You will be required to submit any marketing campaigns, landing pages, emails, and other forms of marketing to Hydrogen for approval. We provide you with pre-approved templates, images, and collateral, so you should never be declined! if you violate the Compliance and Marketing Guide, we reserve the right to remove your access to the Hydrogen platform without any notice.